Privacy Policy

Account Information

When you create an account, we collect:

• Email address and name from your Google account
• Profile information you choose to provide (age, location, bio)
• Musical preferences (instruments, genres, experience level)
• Photos and audio samples you upload

Usage Information

We automatically collect information about how you use Bander:

• App interactions (swipes, matches, messages)
• Device information (type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Location data (if you choose to share it)

Analytics and Performance Data

We use PostHog to understand how our app is used and to improve performance. This data is anonymized and helps us make Bander better for everyone.

Additional Information for Minors

For users under 18, we apply enhanced privacy settings: minors are only discoverable by other users in a similar age range, adults cannot contact minors, and certain public-facing surfaces are restricted. We may limit data collection practices for minor users.

Core Services

• Create and maintain your profile
• Enable matching with other musicians
• Facilitate messaging and communication
• Provide personalized recommendations

Safety and Security

• Prevent fraud and abuse
• Enforce our Terms of Service
• Protect user safety and privacy
• Comply with legal requirements

Improvement and Communication

• Analyze usage patterns to improve our service
• Send important updates about your account
• Provide customer support
• Develop new features and services

With Other Users

Your profile information, photos, and audio samples are visible to other Bander users for matching purposes. You control what information appears on your profile.

Service Providers

We work with trusted third-party services:

• Supabase: Database and authentication services
• Cloudinary: Media storage and processing
• PostHog: Analytics and performance monitoring
• Google: Authentication services

Legal Requirements

We may share information when required by law, to protect our rights, or to ensure user safety.

Where Your Data is Stored

Your data is stored securely using Supabase (database) and Cloudinary (media files), with servers primarily located in the United States. All data transmission is encrypted using industry-standard protocols.

Security Measures

• End-to-end encryption for data transmission
• Row Level Security (RLS) for database access control
• Regular security audits and updates
• Secure authentication using OAuth 2.0 with PKCE
• Access controls and monitoring
• Enhanced security measures for accounts belonging to users under 18

Data Retention

We keep your data for as long as your account is active. When you delete your account, we remove your personal information within 30 days, except where required for legal or safety reasons.

Access and Control

• Access: View and download your personal data
• Update: Edit your profile information at any time
• Delete: Remove your account and associated data
• Portability: Export your data in a machine-readable format

Privacy Preferences

• Control who can see your profile
• Manage cookie and analytics preferences
• Opt out of non-essential communications
• Set location sharing preferences

Exercising Your Rights

To exercise any of these rights, contact us at support@getbander.com. We'll respond within 30 days of receiving your request.

Parental Rights

Parents or legal guardians of users under 18 have the right to access, review, modify, or request deletion of their minor's personal information. Contact us at support@getbander.com to exercise these rights or to request that the minor's account be restricted.

Types of Cookies

• Essential: Required for the app to function (authentication, security)
• Analytics: Help us understand how you use Bander (PostHog)
• Preferences: Remember your settings and preferences

Managing Cookies

You can control cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling essential cookies may affect app functionality.

Children Under 13

Bander is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at support@getbander.com. We comply with the Children's Online Privacy Protection Act (COPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Users Ages 13-17 (Minors)

For users between 13-17 years old, we apply restricted-by-default protections rather than relying on a verifiable consent step. We:

• Limit a minor's discoverability to other users in a similar age range
• Block adults from contacting minors and minors from contacting adults
• Hide minors from public-facing surfaces such as crawlable profiles
• Apply enhanced privacy settings and safety measures by default

Guardian Rights

Parents or guardians of users under 18 may contact us at any time to review, modify, or request deletion of their minor's personal information, or to request that their child's account be restricted or removed. Reach us at support@getbander.com.